According to the prescription, the warranty time is one year from the purchase date. During this period, if under normal usage circumstance ,any product breakdown ,we will offer free maintenance. According to the policies of our company process,if the products you buy from our distributor or retailer, please contact and send the products to them , they will provide you related support and service. Do not send the products to us directly,or it will disrupt our operation. Thanks for cooperation!
Any case as bellow, we don’t provide warranty service:
1. Cannot provide any valid receipt or proven information, or barcode of product damaged.
2. The information such as the purchase date , sale department name(stamp valid) and so on failed to complete or alteration.
3. All man-made damage ,including the malfunction or damage by improper usage or using under non-normal working environment.
4. The breakdown cause by unauthorized product modifying ,decomposition ,assembly or repairing.
5. In addition to the electrical performance fault of normal usage , if the appearance is damaged , only offering maintenance service.
6. Need to pay for the maintenance if the product damage caused by man-made or force majeure, the fee depends on the product model and damage condition .